Wallis Garden Machinery Specialists of Lingfield now Looking After Outwood Mill Mowers & Gardens Machinery
Outwood Mill are delighted to announce that Wallis Garden Machinery Specialists based in Lingfield (Click Here For Wallis Website) are now appointed to look after all the Garden Machinery at Outwood Mill.
We contacted the lovely people at Wallis a few weeks back when one of our Tractor Mowers developed a fault. Due to the age of the mower we thought it was destined for the scrapheap.
However, Neil, one of the Wallis Mower Guru’s was on site in a couple of days and had the deck off our mower in a matter of minutes! Clearly these guys know what they are about when it comes to mowers! Neil diagnosed in less than 5 minutes that the blades needed a good sharpening and that one of the belts needed replacing and that a new battery was neeeded.
Anyway, Neil disappeared back to Wallis’ with the deck and less than 4 days later he was back with the deck all repaired and runnning, a new battery which he fitted and a new ignition lock and key which again Neil expertly fitted. Neil had the mower running again in less than half an hour after his arrival and kindly offered to dispose of the old battery for us.
Neil from Wallis Garden Machinery testing the mower at Outwood Mill.
It’s rare these days that you find such incredible customer service coupled with great prices and a willingness to go that “extra mile” for the customer. Clearly Wallis’s & Neil have that committment to caring for the customer and building long term relationships with their customer base. We’ve been so impressed with Wallis that we have already spread the word and told everyone we’ve met so much so that we thought we’d tell our dedicated following online via our blog too!
Our mower is now running better than it has in a long long time and is cutting like a new mower. We’ve now asked the team at Wallis to find us a sweeper for our mower which they are sure they can do and no doubt they’ll deliver another round of fab customer service then as now.
In todays world we are often quick to complain when things go wrong but seldom compliment when things are done right. Wallis’s MD Ian and Neil are obviously “old school” when it comes to looking after clients and we won’t be going anywhere else in future for our mower or garden machine requirements.
Neil from Wallis Garden Machinery repairing the mower at Outwood Mill.
Outwood Mill recommends Wallis unreservedly and so if you need anything in the Garden Machinery line, from a new tractor mower to spares and repairs of your existing equipment then get in touch with Ian or Neil at Wallis Garden Machinery Specialists – you can contact them here:
Tell them that you saw the write up on Outwood Mill’s website and be sure to tell all your friends and family as we feel sure that once you have experienced great value and customer from Wallis’ you will want everyone to know too!
Once again our heartfelt thanks here at Outwood Mill go out to Ian, Neil and all the team at Wallis Garden Machinery Specialists, Lingfield (Click for Google Map directions)